Jira Service Management empowers teams with adaptable practices, an open platform, and streamlined workflows that bring dev and ops together.

• Request Management
  Jira Service Desk helps your IT team provide a world-class service experience and ensures employees can find the information they need to get help quickly.
• Incident Management
  Quickly respond to, resolve, and continuously learn from incidents while keeping all your stakeholders in the loop.
• Problem Management
  Keep the impact of incidents to a minimum, record information about problems and workarounds, and help agents get to the root cause.
• Change Management
  Improve the flow of changes to infrastructure and services while minimizing risk to your organization and speeding up service delivery.
• Knowledge Management
  Add Confluence to Jira Service Desk to get an integrated knowledge base that intelligently recommends the right service and learns from every interaction, so answers are easy to find.

Learn how to set up this cost-effective Service Management for your organization

Customize workflow for your need

Setup Kanban for the visual radiator of all open Service Ticket

Connect Service Management with Jira software Kanban

Automate Jira software to Implement Organizational Compliance

Setup SLAS and sync with Agents Availability Calendar

Define Necessary Notification

Setup Customer Portal

And many more